A vast and highly experienced team serves clients offering the key practice areas of Residential Property, Commercial Property, Wills Trust, and Estates, Court of Protection, Family and Medical Negligence to local, regional and national private and commercial clients.
Case studies
Award-winning North West firm Birchall Blackburn have offices covering Greater Manchester, Merseyside, Lancashire and Cheshire.
The Challenges
Birchall Blackburn had used the Oyez ‘on-premise’ forms application for many years, but as part of a new cloud-first strategy, they began looking for a cloud-based forms solution that could integrate with their MatterSphere case management system, this was a key priority for management and the IT team because:
Oyez ‘on-premise’ forms were clunky and troublesome causing IT issues.
- The forms were not cloud-based meaning issues with access were frequent.
- Regular system crashes were not only frustrating they were time wasting too.
- Manual form completion was both time-consuming and susceptible to errors.
- Collaboration between teams was not as streamlined as it could be.
The Solution
Already familiar with FormEvo through their onboarding technology provider and following discussions with Fusion IT, who were developing the MatterSphere integration, Birchall Blackburn selected FormEvo as the right solution.
With a large Conveyancing department, the team at Birchall Blackburn recognised the value in having digital forms and e-submissions, in particular the ability to have auto-population on forms like the eAP1 and digital submissions of the SDLT form.
Benefits and Results
Cloud-based and Future-proofed Solution
A reliable, modern forms platform aligned with their cloud-first strategy.
Strong MatterSphere Integration
A smooth integration, providing digital submissions and digital signatures.
Good Value For Money
Delivered enhanced functionality without increased complexity.
Digital Signatures
No more physical signing and improved productivity.
Automated eAP1 Population
Auto-population meaning improved accuracy and saved time.
Reduced Risk and Improved Compliance
A comprehensive audit trail through automation and version control.
Improved Efficiency and IT Stability
Fewer crashed applications and reduced IT support time, delivering significant time savings.
Reduced Paper Usage
Digital form sharing has minimised paper trails and lowered operational risk.
Enhanced Client Service and Reputation
Adoption of modern cloud technology has supported their customer
service excellence.
Training and Support
FormEvo offers tailored training and responsive support to ensure smooth adoption and maximise user confidence.
For the Birchall Blackburn team there was live online training for forms heavy departments Family and Residential Property. Using this comprehensive training as a steer, their internal training team continues to train new staff.
